General Terms and Conditions
General Terms and Conditions (GTC) valid from 01.01.2025
1. Scope These GTC apply to all bookings for events and courses with Wild Swiss Adventure GmbH (hereinafter referred to as “WSA”). By making a booking, you agree to these terms and conditions.
2. Registration & Payment Bookings are made online or by email. Payment is due in advance. The booking is only considered confirmed once payment has been received. Bookings are personal and non-transferable.
3. Duration & Content A course generally lasts 60 minutes.
The exact schedule and content are based on the description of the respective event on our website.
4. Cancellation & Refunds Cancellation by participants: up to 21 days before the event: free cancellation via your profile up to 14 days before the event: 50 % refund by email up to 7 days before the event: 20 % refund by email up to 2 days before the event: 2 % refund by email less than 48 hours: no refund No-show or late arrival: no refund, no extension
Cancellation by WSA (e.g. due to weather or impassable trails): You may choose between: a) An alternative date suitable for both parties b) A refund less 5 % processing fee (minimum CHF 10.–)
The refund will be issued net to the payment method used. Fees charged by payment providers (e.g. credit card, PayPal) will not be covered.
5. Participation Requirements Good health, suitable clothing and appropriate equipment are required. The physical and technical requirements stated in the event description must be met. WSA may exclude participants who are unsuitable or pose a risk – without refund.
6. Insurance & Liability Participants are responsible for their own insurance (e.g. personal liability, accident, illness, Rega, Air Zermatt, etc.). Participation is at your own risk. WSA accepts no liability for personal injury, property damage or financial loss. Dog owners are liable for their animals.
7. Copyright All content (texts, images, videos, etc.) on the website and at events is protected by copyright. Use, reproduction or publication is only permitted with the written consent of WSA.
8. Data Protection Personal data is treated confidentially in accordance with the Data Protection Act (FADP, Switzerland). Use: exclusively for processing bookings & internal customer management Disclosure to third parties: none
Marketing emails: only with consent; unsubscribing is possible at any time. Further information can be found in our separate Privacy Policy.
9. Photo & Video Recordings Photos or videos may be taken during events. WSA may use these for its website & social media unless you have objected in writing in advance.
10. Changes WSA reserves the right to adjust prices, content, dates and these GTC at any time. The version applicable at the time of booking shall apply.
11. Place of Jurisdiction & Applicable Law Swiss law applies. The place of jurisdiction is the consumer’s place of residence. For companies, the registered office of Wild Swiss Adventure GmbH shall be the place of jurisdiction.
Thank you for your trust in Wild Swiss Adventure. We look forward to sharing your experience with our huskies in Valais!
2. Registration & Payment Bookings are made online or by email. Payment is due in advance. The booking is only considered confirmed once payment has been received. Bookings are personal and non-transferable.
3. Duration & Content A course generally lasts 60 minutes.
The exact schedule and content are based on the description of the respective event on our website.
4. Cancellation & Refunds Cancellation by participants: up to 21 days before the event: free cancellation via your profile up to 14 days before the event: 50 % refund by email up to 7 days before the event: 20 % refund by email up to 2 days before the event: 2 % refund by email less than 48 hours: no refund No-show or late arrival: no refund, no extension
Cancellation by WSA (e.g. due to weather or impassable trails): You may choose between: a) An alternative date suitable for both parties b) A refund less 5 % processing fee (minimum CHF 10.–)
The refund will be issued net to the payment method used. Fees charged by payment providers (e.g. credit card, PayPal) will not be covered.
5. Participation Requirements Good health, suitable clothing and appropriate equipment are required. The physical and technical requirements stated in the event description must be met. WSA may exclude participants who are unsuitable or pose a risk – without refund.
6. Insurance & Liability Participants are responsible for their own insurance (e.g. personal liability, accident, illness, Rega, Air Zermatt, etc.). Participation is at your own risk. WSA accepts no liability for personal injury, property damage or financial loss. Dog owners are liable for their animals.
7. Copyright All content (texts, images, videos, etc.) on the website and at events is protected by copyright. Use, reproduction or publication is only permitted with the written consent of WSA.
8. Data Protection Personal data is treated confidentially in accordance with the Data Protection Act (FADP, Switzerland). Use: exclusively for processing bookings & internal customer management Disclosure to third parties: none
Marketing emails: only with consent; unsubscribing is possible at any time. Further information can be found in our separate Privacy Policy.
9. Photo & Video Recordings Photos or videos may be taken during events. WSA may use these for its website & social media unless you have objected in writing in advance.
10. Changes WSA reserves the right to adjust prices, content, dates and these GTC at any time. The version applicable at the time of booking shall apply.
11. Place of Jurisdiction & Applicable Law Swiss law applies. The place of jurisdiction is the consumer’s place of residence. For companies, the registered office of Wild Swiss Adventure GmbH shall be the place of jurisdiction.
Thank you for your trust in Wild Swiss Adventure. We look forward to sharing your experience with our huskies in Valais!